Digital Essentials™

A suite of essential products and services that keep your digital footprint alive and well. Includes essential website hosting, management, and digital services. We keep you live, updated, secure and fast, so leads and customers can engage with you 24/7.

We keep your site online and monitored 24/7. If down-time or breaches occur, we have staff immediately notified who resolve the issues.

Get the power of cloud hosting without all the administrative and maintenance headaches. We’ve created a power-house platform for WordPress-powered websites.

We configure all assets to load securely over SSL, or Secure Socket Layer. SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.

We optimize your hosting to improve performance and usability for the visitor. Studies indicate 40% of people abandon a website that takes more than 3 seconds to load.ŧ We generally improve your website’s speed by 100%-200%, which also enhances your authority and ranking with Google.

Because you have a website on the Internet, it will eventually be attacked by hackers and SPAM. We scan your site for security vulnerabilities. We install and configure industry-leading firewall protections. We install Google reCAPTCHA on login and comment forms. And we install premium WP security plugins to keep your site safe.

Our web-based integrity monitor and malware scanner scans the pages of your site and compares the code against the known malware knowledge base. We also check your site’s blacklist status on Google Safe Browsing, Norton Safe Web, ESET, etc. If your site is ever breached, we offer free malware and virus removal.

Content Delivery Network (CDN) distributes your content around the world so it’s closer to your visitors which speeds up your site. Along with a CDN, we provide advanced caching which stores ready to go copies of your website code assets for optimal load times. CloudFlare optimizes the delivery of your web pages so visitors get the fastest page load time & performance. We distribute your content to different CloudFlare Data Centers around the world for faster retrieval by visitors. We block known dangerous threats and limit abusive Bots & Crawlers from wasting bandwidth & server resources. We personally configure the settings inside of CloudFlare for the best performance for your site and set up page rules for additional optimization.

When you remove unnecessary themes and plugins, it increases stability and security. The fewer the plugins and themes on your site, the smaller its attack surface. In other words, there’s less code for hackers to target. We'll also audit your users and make sure complex passwords are implemented, as 8% of breaches occur because of weak passwords.

WordPress Database Tables pile up over time with useless data and make your site heavier than needed. We optimize these as needed.

Old post revisions and spam comments can burden your site with old and unnecessary data. We clean up WordPress for you on a regular basis for optimal performance.

We handle WordPress Core/Software Updates, Theme Updates, and Plugin Updates. Keeping your WordPress Core, Plugins, and Theme up-to-date is an essential part of patching bugs and preventing vulnerabilities. Regular updates help to keep your site safe and the hackers, malware, and spam out.

While we work hard to make sure your website is speedy, stable and safe, WordPress, like any CMS, can be vulnerable to things such as server crashes, hacking, security flaws, and bad plugin or theme updates. While other security measures are essential, backups are the ultimate insurance: if the worst were to happen, your website (plus all related files and databases) stay safe, and can be restored in no time. Maintaining reliable off-site backups safeguards the investment you've made in your website. We utilize two independent backup systems; hourly backups are performed on the server and another daily backup is performed offsite.

Most website changes are minor, and we can handle them for you. These small modifications include adding or changing content within the website, simple design edits, uploading images, changing colors via CSS, seasonal updates to content, adding testimonials, and installing and configuring WordPress plugins. Up to one hour per month of changes are included with our Digital Essentials package. Changes beyond one hour are available for an additional fee.

We provide monthly reports detailing what has been done to your site – updates, backups, number of spam comments removed, malware status, performance optimization reports, and more.

Chattitude welcomes users to your website, and keeps users empowered and engaged on your site.

Chattitude™ can also intelligently respond to Facebook Messenger inquiries by providing information about your business.

You can also use Chattitude™ to intelligently reply to SMS/ texts to your business number.

We provide a training guide on when and how to respond to both positive and negative reviews. We include sample responses you can use.

We set up a marketing automation funnel that requests feedback and reviews from your customers. You and your staff don’t have to think about it, and your customers are automatically asked.

We provide a platform for you to easily monitor and request reviews from your customers, and for your customers to easily leave feedback and reviews for you on different forums, like your website, Google, Facebook, and Yelp.

If your product or service is better discussed in a live-help environment, we can have a real human engaging and answering questions 24/7 on your website’s chat. Never miss an opportunity to sell your products and services or provide superior customer service. Customer service inquiries are no cost. Only pay per sales lead, if the lead’s contact info is collected.

Regularly responding to online reviews dramatically increases your authority and relevance. But it’s a manual, time-intensive process. No time to monitor and respond to them? We can do it for you.

Get some serious social savvy with daily done-for-you social media posting on Facebook, Twitter, and LinkedIn. When you’re active on social media, you build authority, loyalty and engagement with potential and current customers. Win online by enhancing your social media presence.

Get some serious social savvy with done-for-you Instagram posting. Instagram is the platform for today’s Millenials and Gen Z-ers. If you’re serious about getting in front of these market segments,  then you’ll want to be active on Instagram. You’ll build authority, loyalty and engagement with potential and current customers, helping you to win online.